Comprehensive Guide to Shopping at Aeropostale
Last Updated: October 2025
Promo Code Redemption & Optimization
When shopping on Aeropostale.com, maximize your savings through their promotional system. To redeem a promo code, browse their collection and add items to your shopping bag. Click "Checkout" or "View Bag," where you'll find a designated promo code field. Enter your code and click "Apply" to see your savings reflected in your total.
Troubleshooting Promotional Codes
If you encounter issues with your promo code:
- Verify exact code entry, including capitalization and special characters
- Check minimum purchase requirements and eligible items
- Confirm the code hasn't expired
- Review whether the code applies to regular-price items only
- Consider whether the code can be combined with other promotions
Advanced Savings Strategies
Clearance Shopping:
Aeropostale's clearance section typically offers discounts up to 70% off original prices. The best deals often appear during seasonal transitions, particularly after major holidays and during back-to-school periods.
Digital Savings Tools:
- Join Aeropostale Rewards for points on purchases and exclusive member pricing
- Sign up for email notifications to receive a welcome discount (typically 20% off)
- Download the Aeropostale mobile app for exclusive offers
- Check the homepage banner for current promotions
- Follow social media accounts (Instagram, Facebook, Twitter) for flash sales and special codes
Payment Flexibility:
Aeropostale partners with services like Klarna and Afterpay, allowing purchases to be split into interest-free installments when paid on time.
Shipping Benefits:
Free standard shipping is often available with minimum purchase requirements (typically $50+). Standard delivery usually takes 5-7 business days, with expedited options available.
Returns & Customer Service
Comprehensive Return Policy:
- 30-day return window for most purchases
- Items must be unworn with original tags attached
- Online purchases can be returned in-store or by mail
- Original form of payment refunds processed within 7-10 business days
- Free returns available for Aeropostale Rewards members
Extended Customer Support
Multiple service channels available:
- Phone support during standard business hours
- Email customer service
- Live chat on website
- In-store assistance
- Social media response team
Gift Cards & Special Programs
Gift cards available in various denominations, both physical and digital formats. Aeropostale Rewards program offers:
- Points for purchases
- Birthday rewards
- Member-exclusive prices
- Early access to sales
- Special promotional offers
Holiday Shopping Advantages
Key shopping periods include:
- Semi-annual sales events
- Black Friday/Cyber Monday
- Back-to-school season
- Holiday season (November-December)
- Spring break promotions
Company Overview
Aeropostale specializes in casual apparel and accessories for teens and young adults. Their merchandise includes:
- Casual clothing and basics
- Denim collection
- Activewear
- Accessories
- Fragrances
- Loungewear
- Seasonal collections
Known for:
- Competitive pricing
- Regular promotional offers
- Size-inclusive options
- Trend-conscious designs
- Quality basics and essentials
- Strong denim selection
- Seasonal adaptability
Additional Shopping Tips
- Best deals often combine rewards points, promotional codes, and sale prices
- Clearance items may be eligible for additional percent-off promotions
- Shop off-season for maximum savings
- Check outlet locations for additional discounts
- Consider buying basics during BOGO events
- Watch for flash sales, typically lasting 24-48 hours
- Take advantage of student and military discounts where available
Store Locations & Accessibility
- Multiple retail locations across the United States
- International shipping available to select countries
- Shop online 24/7 through a website or mobile app
- Many stores located in major shopping malls
- Outlet locations offer additional savings opportunities